Last updated: 25 Aug

Thank you for choosing Visaxpress. We are committed to providing you with a seamless and reliable shipping and delivery experience. Please read this policy carefully to understand our processes and commitments.

1. Shipping Information

1.1. Shipping Locations: We offer shipping to [list of countries or regions where shipping is available]. If your location is not listed, please contact us to inquire about potential shipping options.

1.2. Shipping Methods: We offer various shipping methods to accommodate different delivery needs. You can choose your preferred shipping method during the checkout process.

2. Delivery Time

2.1. Estimated Delivery Time: The estimated delivery time will vary based on your location, the shipping method selected, and any unforeseen circumstances. Estimated delivery times will be provided to you at the time of purchase. Please note that these are approximate estimates and actual delivery times may vary.

2.2. Processing Time: Orders are usually processed within [number] business days from the date of order placement. This processing time may vary based on factors such as product availability and order volume.

3. Tracking and Updates

3.1. Order Tracking: Once your order is shipped, we will provide you with a tracking number and relevant tracking links. You can use this information to track the status and location of your shipment.

3.2. Delivery Updates: We will send you periodic updates regarding the status of your delivery. You may also receive notifications from the shipping carrier directly.

4. Shipping Charges

4.1. Shipping Fees: Shipping fees are calculated based on factors such as shipping method, destination, and order weight or dimensions. The applicable shipping fee will be displayed during the checkout process.

4.2. Customs and Duties: For international shipments, customs duties, taxes, and fees may apply based on the destination country's regulations. These charges are the responsibility of the recipient and may be collected by the shipping carrier upon delivery.

5. Delivery Address

5.1. Accuracy of Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses.

5.2. Address Changes: If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate address changes if the order has not yet been shipped.

6. Delayed or Lost Shipments

6.1. Delayed Shipments: In the event of unexpected delays, we will make every effort to keep you informed and updated regarding the status of your shipment.

6.2. Lost Shipments: If your shipment is deemed lost in transit, we will work with the shipping carrier to resolve the issue and, if necessary, arrange for a replacement or refund.

7. Contact Us

If you have any questions about our Shipping and Delivery Policy, please contact us at contactus@visaxpress.in.